Welcome to the Official Website of Mustang Valley Water

New Rates Effective August 1, 2024

New Rates and Policies

The rates go into effect with the bill due on September 20, 2024. Click on the box above to view the new rates. These fees and other rules governing Mustang Valley Water Supply are listed in our Tariff at the bottom of this link.  Section G of the Tariff lists the fees Section G of the  Tariff approved June 17, 2024.   

 
Picture by Wes Odell, Old Rock Church
Used by permission.
Customer Privacy Registration

Do you want to keep your personal records exempt from an Open Records Request?

Link to Non-Disclosure Form

Please Report Leak Emergenices

Evening Hours
3PM - 7AM

To report leaks after hours, please call 254-597-2444 and leave a message. Thank you for helping us find leaks on the Mustang lines.

Business Hours 7AM - 3PM

To report leaks during business hours, please call 254-597-2445.

For questions about your account after hours, please call (254) 597-2445 to leave a message. We will return your call the next business day.


Notices:

  1. ALERT! Please keep an eye out for leaks and report the location to the staff. Thank you!
  2. Do you have neighbors who are selling their property? We would appreciate a call to help us facilitate membership transfers. 254-597-2445
  3. Our office is located next to FSSB bank on 3rd Street. You are welcome to stop by 9am-3pm Monday through Friday.
  4. If you do not receive a bill by the 10th of the month, please alert the staff by phone or by clicking here.
  5. Payments are due by the 20th day of the month. 
    Our Mission          

At Mustang Valley Water we are committed to providing safe, high quality water service to our community, while maintaining a standard of excellence in customer service and environmental conservation.

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